Privacy Notice

Effective Date: June 17, 2020

This privacy notice discloses the privacy practices for detailstruckee.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect
  • With whom the data is shared
  • How the data can be corrected
  • How the data is secured
  • How policy changes will be communicated
  • How to address concerns over misuse of personal data

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, via the contact form on this website, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website to:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

We do not collect credit card data on our website.

We protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Notification of Changes

When we make changes to our privacy policy, you may come to this webpage to see the changes.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Cookies

Small data files, called “cookies,” may be placed in the web browser’s file storage area of the website user’s computer hard drive. Cookies are a standard part of Internet technology that allow the storage and retrieval of login information from a user’s system. These cookies automatically identify your browser to our server whenever you interact with our website. Cookies can store your preferences through a password you select to access a website. Cookies also help us review website traffic patterns and improve our website. Most browsers automatically accept these cookies; you usually can change your browser setting to prevent the acceptance of cookies, but this may prevent you from using some of the features of our website. Information collected through cookies is not linked to any personally identifiable information.

Our site requires that both cookies and JavaScript be enabled in order to work properly. If you reject cookies from our site, some parts of the site may not work properly for you.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 530-582-4240
 or via email at [email protected].

"Details had managed our Lahontan home for almost eight years. Their services have enabled us to enjoy the home without having to worry about the details of having a vacation home. They do all the cleaning, laundry, prepare the home for our periodic arrivals, lawn maintenance, obtain service contracts and supervise various tasks such as repairs on our home. They've taken the worry out of home ownership."

Cliff and Bonnie, Lahontan

"We have had the pleasure of having Details care for our house in Northstar for eight years. This company has an excellent work ethic and takes pride in doing the job right. Andrea and her team keep my home clean and fresh throughout the whole year. Greg and his crew are reliable and capable and keep the house running smoothly, always ready to help with any request." They are great people to know and together they form a wonderful partnership maintaining our Tahoe home.

Tanya and Gordon, Northstar – Big Springs

"We have been clients of Andrea and Greg at Details since 1999. We have been extremely satisfied with their various services. I do not have enough words to explain how easy and pleasant our vacations in our house in Lahontan have been because of their great work."

Mike and Bebelu, Lahontan

"Simply put, Details is amazing. Our family and our guests rely on them for everything. From simple tasks and cleaning, to major repairs, Details can handle it...or they find someone who can. Easy to reach, day and night, the people at Details are trustworthy, honest, and unbelievably hardworking. When we are away, we always know that the folks at Details are watching over our home like it’s their own."

Dave and Alyssa, Lahontan

"It has been our good fortune to have worked with Andrea, Greg and their team since we built our home over ten years ago. They have been outstanding to work with, wonderfully responsive, proactive as needed and certainly made taking care of a home from three thousand miles away a pleasure! Thank you for everything!"

Jack and Vickie, Lahontan

"Details has been the go-to source for all our regular home needs since we finished construction of our home in the Big Springs area of Northstar in 2006. Andrea and her crew clean the house and things are always spotless when we show up. Greg and his crews have done our spring clean-up inside and outside the house, annual window washing, yard maintenance and bi-weekly gardening work. Minor repairs are always a breeze -- just call Greg and they are done. Always available and readily accessible, Details lives up to its name in all areas of their work for us!"

Mike and Roz, Northstar – Big Springs